Open to remote / nearshore opportunities

AI Solutions Architect

Hugo Antonio Segoviano MartínezI make complex work simpler.

Less manual work. Better information. Teams that understand one another.

I help companies organize operations, automate processes, and turn their information into useful tools. I translate a business need into a clear solution and stay involved until it works.

Portrait of Hugo Segoviano, AI Solutions Architect
A clear path

From an everyday need to an improvement people can use

01
ListenUnderstand the work and real friction
02
PrioritizeChoose where value is highest
03
BuildCreate and connect the solution
04
ImproveMeasure, learn, and adjust
GoalVisible value
6+years of professional experience
15+countries using customs software
≈40%reduction in page-load time
99.8%uptime maintained

In plain language

Technology that removes friction from everyday work.

You do not need to know artificial intelligence to know what should improve. We start with the problem, the time being lost, and the result that matters.

Visible operations

Example: locations, incidents, and open tasks in one view.

Less manual work

Example: reports, approvals, and administrative follow-up.

Teams that understand one another

Example: Spanish–Japanese assistance during conversations and workflows.

Information that answers

Example: ask a question about policies, manuals, or inventory.

What we could build

Concrete solutions for problems that already cost time.

These possibilities are easy to explain to leadership and useful to the people doing the work every day.

0104

Operations

A control center for multiple locations

One shared view for following every location without relying on message threads and disconnected spreadsheets.

  • Metrics and open tasks by location
  • Alerts and incidents with an owner
  • Comparable reports for leadership
Let's discuss this challenge
0204

Administration

Processes that move with less manual entry

Workflows for finance, accounting, and human resources that organize information and reduce repeated steps.

  • Approvals and reminders
  • Document and report consolidation
  • Clear tracking for every request
Let's discuss this challenge
0304

Communication

A Spanish–Japanese assistant for the team

Support during conversations and day-to-day work so language no longer slows decisions and coordination.

  • Translation with company context
  • Summaries and agreements in both languages
  • A shared glossary for key terms
Let's discuss this challenge
0404

Knowledge

An assistant that knows your processes

One place to find answers across manuals, policies, procedures, and internal documents.

  • Fast answers with their source
  • Access based on each person’s role
  • Consistent information across teams
Let's discuss this challenge

These are solution examples, not generic packages: the right scope comes after understanding your processes, systems, and data.

Demos, not promises

See the solutions in motion.

These demos show how I connect artificial intelligence, operations, and useful software in real-world scenarios.

Videos in Spanish · playback starts only when you choose
Quick clips
WhatsApp + AI1:20

A restaurant connected through WhatsApp

A quick look at an operation connected to ChatGPT and a CRM.

Inventory0:38

Predict supplies before they run out

A visual idea for anticipating purchases and reducing waste.

Customer service0:35

A chatbot that answers and follows up

A short demo of conversational support for a business.

See more on YouTube

Real work

Experience that has already produced results.

Three examples explained through the need, the response, and the evidence—without making you decode the technology behind them.

In productionThe solution is used in real customer interactions.

Conversational customer service

See the full case
The need
An internet provider needed to turn its support workflows into a more direct experience.
What I did
I designed and deployed an agent that talks with customers and guides support interactions.
Product with a customerThe MVP secured its first paying customer within 60 days.

One product for a commercial operation

See the full case
The need
A small business needed to connect point of sale, sales, inventory, and operational tasks.
What I did
I led the full product: definition, design, development, cloud, and client iteration.
International softwareApproximately 40% faster page loads and a contribution to 99.8% uptime.

Better performance for a critical platform

See the full case
The need
Customs and logistics software used in 15+ countries had to remain fast and reliable.
What I did
I built production features and worked on performance with an international team.

How we work

Clarity first. Technology second.

The goal is not to add another tool. It is to solve a need in a way that is understandable, measurable, and sustainable.

  1. 01

    Understand the real work

    We speak with decision-makers and the people living the process to find the friction, risks, and opportunity.

  2. 02

    Agree on the first improvement

    We define a small but valuable scope, the information it needs, and how we will know it worked.

  3. 03

    Build and support adoption

    I connect the solution to what already exists, test it with users, and improve it with evidence.

Tell me what you need

Questions before we start

The important things, answered clearly.

A first conversation should reduce uncertainty, not add to it. These are the questions that matter most before building.

01Do I need to know which technology to use?

No. We begin with the problem, the people, and the desired outcome. I translate that into understandable technical options.

02Do we have to replace our current systems?

Not necessarily. We first review what works, what can be connected, and where a new solution would genuinely add value.

03Can we start with something small?

Yes. The usual path is to define a useful first scope, test it with real users, and expand only when there is evidence.

04How are data and access protected?

Security, permissions, and information use are defined from the outset. The solution is designed around each company's risks and policies.

05How long will it take and what will it cost?

It depends on integrations, data, and scope. Once I understand the process, I propose phases, deliverables, and a transparent estimate.

About me

Business and technology on the same team.

I like to understand how a company works before proposing what to build.

I am an engineer, solutions architect, and the founder of HiveDev. My work is to listen to a need, ask the right questions, and turn it into a solution people can use.

I have worked with leaders, operating teams, and developers across Mexico, the United States, and Canada. That combination helps me explain complex ideas clearly and care for both the business result and the quality of what gets built.

  • Understand firstThe best solution starts with a clear view of the problem and the people living it.
  • Start with something usefulI prefer a first improvement that already creates value over a huge project that never ends.
  • Stay until it worksI do not stop at a recommendation: I take part in building, testing, and improving the solution.

Contact

Let's talk about what is costing you time today.

If a process is slow, information is scattered, or teams need to coordinate better, we can turn it into a clear first plan. I am also open to remote or nearshore roles and collaborations. Message me on WhatsApp.

Message me on WhatsApp
WhatsApp+52 462 266 5621
LinkedInlinkedin.com/in/hugosegoviano
GitHubgithub.com/hugohasm
Websitehugosegoviano.com
LocationMexico · Remote / Nearshore